A person reads these. There is no ticket robot.
support@xitmesh.app
The fastest route is inside the app — every post has a report action, and it works whether or not you have verified your age. Reports go to a queue a person reads.
For anything involving a minor, or a credible threat to someone's safety, email the address above with the word URGENT in the subject.
x.it holds no email address or phone number for you, which means there is no automated reset and no way for us to confirm you are who you say you are. If you have lost your password and your recovery details, the account cannot be recovered. This is the direct cost of not collecting contact details, and we would rather state it plainly than pretend otherwise.
Include your device, iOS version, and what you were doing. Screenshots help.